FAQ

Shopping

Just click on any “Add to Cart” button next to an item to start the ordering process. Once you have finished shopping just click the “Checkout” link in the menu to start the checkout process.

Stock

We do the best we can to have all products in stock and ready to ship. In the event an item is out of stock you will be emailed and given the option to have the item backordered, if available, or receive a refund for the purchase price. We will do the best we can to try and provide an accurate date that the item will be back in stock in that email.

Payment

We use PayPal as our payment processor. If you have a PayPal account you can choose to pay directly from your checking account or use a Credit Card. If you do not have a PayPal account just click on “Don’t have a PayPal Account” which will let you Pay with your debit or credit card as a PayPal guest.

Shipping:

Shipping within the continental US is $5.00 per order.

We ship almost all order through the USPS. Orders are shipped out as soon as we can process them.

Any questions not answered here just email orders@shopsteeplecats.com for a prompt response.